Shipping & Returns

Shipping Information

All items in the Epifani Store ship free (continental US only) via UPS Ground. This usually takes 3-5 days once the item ships. Because all Epifani products are handcrafted and held to the highest standards, it can sometimes take up to 4 days to ship.

We ask you to please be patient with us. We want to get your new gear out to you as soon as possible. If you have a tight deadline, please contact our support team and we will do our very best to accommodate your request. Expedited shipping may also be available for an extra fee.

Returns & Exchanges

You can return any item purchased from the Epifani Store within 14 days of purchase. Please note: there is a 10% restocking fee for any non-defective returned items. 

If an item is deemed defective or DOA we will pay return shipping. For all other returns you are responsible for any shipping costs, insurance, taxes and duties.

B-stock, used, and refurbished items and items purchased at a discounted sale price are not eligible for return.

To return an item, please contact our support team and request a return authorization (RA). All returns must include an RA issued by Epifani. Any items returned to Epifani without an RA will be refused.

If the item you receive is defective, please contact us within 14 days. We will email a shipping label to you. You will not be charged a restocking fee.